General Conditions for Sellers on the Unfamous Marketplace

The following General Conditions outline the terms and conditions for selling on the Unfamous Marketplace (the "Marketplace"). By registering as a seller, you agree to the following:

1. General Overview

1.1. The Unfamous Marketplace provides a platform for sellers to showcase and sell their products to buyers.
1.2. By becoming a seller on the Marketplace, you agree to pay the applicable fees and commissions as outlined in this agreement.
1.3. Sellers are expected to maintain a professional standard of service and product quality, in line with the ethos of the Unfamous brand.


2. Fees and Commissions

2.1. Monthly Subscription Fee: Sellers are charged a monthly subscription fee for using the platform.
2.2. Commission on Sales: A commission is applied to each sale made through the Marketplace.
2.3. Platform Processing Fees: Additional fees charged by third-party payment providers (e.g., Shopify and Stripe) will apply to every sale.

2.5. Sellers are responsible for ensuring that their product prices account for these additional fees and commissions.


3. Product Listings and Responsibilities

3.1. Sellers are responsible for creating accurate and truthful product listings, including descriptions, prices, images, and shipping details.
3.2. The Marketplace reserves the right to remove listings that violate its policies or are deemed inappropriate, misleading, or non-compliant with legal standards.
3.3. Sellers must update their listings promptly if there are any changes to the product’s availability, price, or specifications.
3.4. Sellers must also ensure that their products meet all applicable quality standards and are legal to sell in the relevant jurisdictions.


4. Shipping and Fulfillment

4.1. The Marketplace partners with ShipTurtle to manage the shipping and fulfillment of orders placed on the platform.
4.2. Sellers are required to ship products when order is made. 
4.3. Sellers are responsible for packaging products in a way that protects them during transit.
4.4. The Marketplace and ShipTurtle are not responsible for delays, damages, or losses caused during shipping.
4.5. Sellers are required to provide tracking information to buyers through the Marketplace platform, using the ShipTurtle system.
4.6. Sellers are responsible for ensuring that their products are shipped on time and meet the delivery expectations set forth in their product listings.


5. Payments to Sellers

5.1. Seller earnings, minus all applicable fees and commissions, will be transferred to the seller’s designated bank account via Stripe.
5.2. Sellers are responsible for providing accurate bank details and ensuring compliance with Stripe’s terms of service.
5.3. In the event of a chargeback or payment dispute, the seller is responsible for resolving the matter and may incur additional fees from Stripe or Shopify.


6. Taxes and Legal Compliance

6.1. Sellers are responsible for determining, collecting, and remitting any applicable taxes on their sales, including VAT or sales tax, where applicable.
6.2. Sellers must comply with all applicable laws and regulations regarding the sale of their products, including import/export regulations.


7. Seller Obligations

7.1. Sellers must maintain a professional reputation on the Marketplace and are expected to resolve disputes with buyers in a timely and respectful manner.
7.2. Sellers are responsible for ensuring the accuracy of their product descriptions, images, and any claims made about their products.
7.3. Sellers must promptly respond to customer inquiries and fulfill orders as specified in the product listings.


8. Liability and Dispute Resolution

8.1. The Marketplace is not liable for disputes arising between buyers and sellers. Sellers are responsible for resolving disputes directly with buyers.
8.2. The Marketplace reserves the right to remove sellers from the platform in the event of repeated customer complaints or violations of these Terms and Conditions.
8.3. Sellers agree to indemnify and hold the Marketplace harmless against any claims, damages, or losses arising from their use of the platform or the sale of their products.


9. Termination of Seller Account

9.1. Either party may terminate the seller account at any time with written notice.
9.2. In the event of termination, all outstanding fees must be paid before the account is closed.
9.3. The Marketplace reserves the right to suspend or terminate a seller account for violation of these terms or for any other reason deemed appropriate.


10. Amendments to Terms

10.1. The Marketplace reserves the right to amend these General Conditions at any time. Sellers will be notified of changes, and continued use of the platform constitutes acceptance of the revised terms.


Acknowledgment

By registering as a seller on the Unfamous Marketplace, you acknowledge that you have read, understood, and agree to these General Conditions.